Customer Support

Customer support bannerCustomer support banner

We want happy customers, so please help us to help you. This section of our website has been designed to resolve your problems as quickly and efficiently as possible, so please take the time to use it before telephoning or emailing us. It will save you time and make us quicker and more efficient in helping you.

Whilst we do everything we can to make your experience of buying from us as simple and trouble-free as possible, we accept that from time-to-time things can go wrong. If they do, please be assured that we want to help and to resolve your problems quickly, with the minimum of fuss.

We are proud of the customer service support we can provide, with quick professional repairs to great helpful advice and further guidance. We can give you with all the help required and more for you to have an easy, straight forward and enjoyable experience.

We are pleased to say that with the small number of issues that arise the majority are minor and easy to resolve. Simply contact us using our Live Chat (at the bottom of the screen), create a Support Ticket or call us on 0345 222 0231 (choose option 2 for "aftercare"). We will endeavour to fix the issue at hand in no time.


Not found the answer you are looking for? Tell us about your problem

If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem. All issues can be reported using our ticketing system (Open a ticket), or log in to your account and open a ticket there. Alternatively you can also contact us on 0345 222 0231* (9am-5pm, Mon-Fri) to speak with one of our customer support team.

Contact Us/Open Ticket

We want happy customers, so please help us to help you. This section of our website has been designed to resolve your problems as quickly and efficiently as possible, so please take the time to use it before telephoning or emailing us. It will save you time and make us quicker and more efficient in helping you.

Whilst we do everything we can to make your experience of buying from us as simple and trouble-free as possible, we accept that from time-to-time things can go wrong. If they do, please be assured that we want to help and to resolve your problems quickly, with the minimum of fuss.

After Sales Support

Tell us about your problem

If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem. All issues can be reported using our ticketing system, or log in to your account and open a ticket there. Alternatively you can also contact us on 0345 222 0231* (9am-5pm, Mon-Fri) to speak with one of our customer support team.

Open a Ticket

Contact Information

Max file size: 64 Mb

CONFIDENCE AND PEACE OF MIND

You deserve complete confidence that you’ve made the right choice, long after you’ve made the purchase. Look for the seal of quality when you buy your Honda. Our local business, Anglia Mowers, Dealer Code ANG100, is a Honda Authorised Dealer, and as such will automatically carry out any recommended pre-delivery procedures to Honda's own standards and will electronically register your new machine with Honda UK too, which means that your warranty is both activated and validated giving you access to all the backup and support you will ever need.

This level of after sales support is always available from a Honda Authorised Dealer, so don't be talked into accepting less.

SALES
Being Authorised Dealers, we not only feature a comprehensive display of Honda products to see and touch, but we know Honda's product range inside-out. We follow an extensive Honda training programme with regular refresher courses – so you can trust in their valuable advice and experience to help you choose the product that's just right for you and your needs.
SERVICE
As well as offering the highest levels of after-sales service, our factory-trained technicians perform a full Pre-Delivery Inspection (PDI) on every machine, and are fully equipped to keep your product in peak condition with cost-effective servicing. Of course, you can also be assured that only high quality, genuine Honda parts are used, with access to Honda's 24hr parts delivery service for fast and efficient turnaround.
EXPERTISE
We are true experts in our field with years of first-hand experience under our belt. Our knowledge and experience plays an important role in making sure that Honda's Research and Development team is given feedback from our customers, so we can ensure that new and improved models continue to meet your future needs too.